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Check out one of the areas below to help you find the answers to your questions
- Helpdesk
- Helpdesk is designed to help us respond to your questions in the most timely manner possible.
- TurnitinUK's Help Centre
- Visit the Help Centre and search a full collection of articles about TurnitinUK.
Onsite Training, Workshops & Events
Start your institution wide adoption strategy with one of our course that demonstrate how originality checking can form part of an holistic approach to preventing and deterring plagiarism.
Through the JISC founded plagiarismadvice.org service we can provide training on TurnitinUK, WriteCycle, as well as advice on institutional policies, general awareness briefings, and pedagogic advice about the issues associated with plagiarism prevention.
Our academic advisors are also available (where schedules allow) to attend or speak at institutional conferences and/or events.
Please contact support@plagiarismadvice.org or call us on +44 (0)845 643 0105 for more information.
Training and Support Centre
The following training and support materials will assist Students, Instructors and Administrators in getting started with your TurnitinUK account.
Quickstart Guides
The quickstart guides will help you get started with TurnitinUK by walking you through an easy step-by-step process.
User ManualsView in Spanish
The user manuals provide an in-depth guide to using TurnitinUK with thorough explanations of the features and products found in the TurnitinUK website. This user guide will introduce you to the service and help you to get up and running.
Narrated Flash Videos (updated November 21, 2008)
Click on the flash video links below to help assist instructors and administrators in using TurnitinUK's features and functions.
Narrated Instructor Training Videos
- Log-in and basic set-up for classes and assignments (10min 46sec)
- Turnitin Originality Reporting (5min 34sec)
- GradeMark and Gradebook (7min 23sec)
- Course Management Tools and wrap-up (2min 1sec)
- Spanish Training Video
Flash Videos (updated December 17, 2008)
Click on the flash video links below to help assist you in using TurnitinUK's features and functions.
Student Training Videos
- Creating a student user profile (2min 12sec)
- How to enroll in a class (1min 15sec)
- How to submit a paper (2min 49sec)
Instructor Training Videos
- Creating an instructor user profile (3min 13sec)
- Setting up a class (1min 7sec)
- Creating a student list (3min 31sec)
- Submitting a paper (37sec)
- Viewing a report (7min 13sec)
Administrator Training Videos
- Getting started with your administrator account (2min 10sec)
- Adding instructors to your account (4min 46sec)
Please send any comments, questions or feedback to the helpdesk.